This Privacy Policy describes how Stay Strong Foundation ("we", "our", or "us") collects, uses, stores, and protects personal information when you visit our website, contact us, donate, volunteer, or participate in our programs in India.
1. Information We Collect
- Personal details you provide, such as name, phone number, email, postal address, and any message submitted through forms.
- Donation-related details required for receipts and compliance, including payment references and PAN details where applicable.
- Volunteer and partner information shared for onboarding and coordination.
- Technical data such as browser type, device data, IP address, pages visited, and approximate location collected through website analytics or cookies.
2. How We Use Information
- To respond to your enquiries and support requests.
- To process donations, issue receipts, and maintain financial records.
- To manage events, outreach programs, volunteers, and partnerships.
- To send updates about our activities, campaigns, and impact reports where you have opted in.
- To improve website performance, user experience, and service delivery.
- To comply with legal and regulatory obligations applicable in India.
3. Legal Basis and Consent
Where required, we process your data based on your consent, legitimate interest in delivering nonprofit services, performance of requested activities (such as donation processing), and legal compliance obligations.
4. Sharing of Information
We do not sell your personal data. We may share information only with trusted third parties when necessary, such as:
- Payment gateways and banking partners for donation processing.
- Service providers supporting hosting, communication, analytics, and administration.
- Government authorities or regulators, when required by law in India.
5. Data Security
We use reasonable technical and organizational safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. No internet-based method is completely secure, but we continuously improve our controls.
6. Data Retention
We retain personal information only as long as necessary for the purposes described in this policy, or as required by applicable laws (including accounting and tax record retention requirements in India).
7. Cookies and Tracking
Our website may use cookies and similar technologies to understand site usage and improve performance. You may control cookies through your browser settings; disabling some cookies may affect website functionality.
8. Your Rights
Subject to applicable law, you may request access, correction, update, or deletion of your personal data, and may withdraw consent for specific processing activities. To exercise these rights, please contact us using the details below.
9. Children and Sensitive Data
We take additional care when handling information related to children, beneficiaries, and persons with disabilities. Data is collected and used only for legitimate welfare, operational, and compliance purposes.
10. Policy Updates
We may update this Privacy Policy from time to time. Revised versions will be posted on this page with an updated effective date.
11. Contact Us
For privacy-related questions or requests, contact us at info@staystrongfoundation.org or by post at our Mumbai office address listed on the website.